The shipment is detained in customs clearance point: what to do?

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2020-04-03 05:00:19

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Today, many of us at least once in their lives enjoyed the services of foreign online shops and order the delivery of the goods through the different mailing services. Any product purchased in the foreign Internet-stores and the parcel from relatives living in another country is quality of customs control. As practice shows, not in all cases, the cargo passes customs without problems. Very often it is stopped by the customs officers. So many people are interested in the question of what to do if the shipment is detained in customs clearance.

General information

administration detained at the customs clearance pointAny private or commercial cargo that is imported to the territory of the Russian Federation from any other country, is subject to customs control. And all anything, but very often it happens that the parcel is delayed at the border. In this case, a fall into despair, believing that the cargo is lost forever. However, if the parcel did not contain any prohibited goods under the legislation, get your cargo possible.

The reasons for the delay of the cargo by customs

So, let's imagine a situation that you have ordered any goods in the foreign online store, however, has received notification that the shipment is detained in customs clearance point. What does it mean? It's very simple: to receive the parcel, you can not.

This can occur for the following reasons:

  • If the goods are imported into the country without registration of the Declaration and payment of customs duties, he may be arrested in the case, if the value of the package exceeds 1,500 euros;
  • The weight of the package exceeds 50 kg;
  • The package consists of a large number of goods of the same group;
  • Any of the goods prohibited for import to Russia.

These are the most common reasons why a shipment is detained in customs clearance point. What to do in this situation? This will be discussed further.

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What to do if detained parcel?

the shipment is detained in customs clearance point spsrMost Often this problem faced by ordinary citizens who for the purpose of saving or the purchase of exclusive goods prefer to shop in foreign online stores. Delivery may be by regular mail or various companies providing similar services. The largest company for international delivery is EMS. They are very convenient because they deliver the parcel to the post office specified by the customer. When the goods arrive at the place of destination, the buyer shall be informed via SMS or registered letter. In addition, if the shipment is detained in customs clearance point, you will also be notified.

If the purchased goods are delivered by regular mail, no notification, the client does not receive, and he will have to find out the fate of the parcel. It takes a lot of time because first you will need to go to the post office, and then check the status of your order from the seller, and then submit a request to the customs service.

Appeal to the customs service

Once you do be sure that the shipment is detained in the customs clearance, you must contact the monitoring service.

This will require the following documents:

  1. Invoice from the seller confirming the purchase.
  2. The Document confirming payment of the goods.
  3. Passport.
  4. If in the package there are the same goods that were ordered, not only themselves, but also their relatives, will need photocopies of their passports.
  5. Pictures of each item present in the package.

Also in the customs service will be required to fill in a special form, which lists all of the products present in the package and their purpose. If the reason for the delay of the cargo is in excess of the cost or limit the weight, then pick up the goods you will be able after payment of customs duty.SPSR shipment detained at the customs clearance point

Terms of storage of the detained goods

If the shipment is detained in the customs clearance, the shipment is placed in storage. The maximum period is two weeks, of which the first 5 days are free and others are paid by the owner of the parcel. If the transportation is carried out by airmail, in this case, the shelf life is extended to 30 calendar days.

What items are prohibited to bring into the territory of the Russian Federation?

To avoid problems in the shipment of cargoes, it is necessary to know what group of products it is prohibited to carry across the border of our country.

These include:

  • Arms and ammunition;
  • Drugs;
  • Flammable and explosive substances;
  • Plants and animals;
  • Waste that pose a potential threat to the environment, and life and human health;
  • Materials that promote terrorism and contain pornography;
  • Alcoholic beverages
  • Devices for the collection of information;
  • Values with the cultural heritage;
  • Human bodies;
  • Any Nazi topics;
  • Jewelry and Antiques;
  • Radioactivesubstances.

If the parcel will be any of the products in this category, there is no doubt that there will come a message saying that the package is detained in customs clearance point. How long they will be stored in this case? Any prohibited items must be disposed of, so for storage they do not fit. In addition, for the attempted import of many of the banned goods may pursue criminal liability, so it is better to abandon attempts to hold them across the border.

How to avoid problems when making purchases abroad?the status of a shipment delayed in customs clearance point

If you plan to regularly enjoy a variety of goods from China, America, Europe or any other country, to avoid delivery problems, it is best to use the services of logistics companies. One of the largest in Russia is "CPCR", which works not only across the country but also far beyond its borders. Thus, if your shipment is detained in customs clearance point, "CPCR-Express" will solve all the problem for you, provided that you have used the services of this courier service.

What is "CPCR"?

The Company "CPCR-Express" became one of the national leaders in the delivery of cargo in Russia and abroad. Most clients choose it due to the wide range of services that a carrier provides to its customers.

Among them are the following:

  • Fast delivery of parcels in Russia and abroad;
  • The mail transport;
  • Courier services;
  • Package;
  • Storage of goods;
  • Notification of the customer about the delivery status;
  • The ability to track packages online;
  • Delivery of goods at the convenient time for the customer;
  • Transportation of freight "door to door”.

The Company works with both private and legal persons. If the shipment is detained in customs clearance point, SPSR will notify you about the problem of the client and will help in its solution.

"CPCR-Express": delivery as soon as possible

the shipment is detained in customs clearance point what does it meanMost of the consumers noted the operational efficiency of the company "CPCR-Express" and very quick delivery, regardless of the region of the country. The time that the package will be in transit, may be different. It depends on the company or the online store, which carried the order of the goods, as well as its remoteness from Russia. Within countries the delivery time takes no more than two days, and in case if the parcel coming from abroad, you'll have to wait about a week. However, if you compare its speed with other companies, this courier service is one of the fastest in Russia.

Easy alert system

The Company "CPCR-Express" is very popular among many shoppers prefer to make purchases online, even through a high-quality service. Customers receive SMS notifications about the status of their orders, and if there are any problems at the border, then your order status will be updated: “Departure delayed in the customs clearance” and you will be instantly notified.

Security

the shipment is detained in customs clearance point what to doEvery person who ordered expensive foreign online store, want to get it in safely and in the shortest possible time. If the shipment is detained in customs clearance point, "SPSR" will solve the issue very quickly, as the company is very responsible attitude to their duties, as evidenced by the consumer reviews. According to customers, all packages arrive in a precisely specified period, and their safety is never a problem. A not only the product itself, but its packaging.

Tracking

The ability to track the location of the parcel – this is a very convenient service, which should give any self-respecting company providing logistics services. "CPCR-Express", being a national leader, provides its clients the opportunity. Possessing access to the Internet, you can always look at the order number on the company website and at the moment your cargo is. If the shipment is detained in customs clearance point, SPSR will update this info in time and you know it. Also after arrival of the goods at the customer's post office receives an SMS notification, informing you that you can receive the parcel. It is worth noting that because of certain system failures may cause delays to the timely update of information, however, such situations happen very rarely.

Cost of services

The Cost of logistics services has always been of great importance to consumers when choosing a courier delivery service. Especially the price issue has become very topical in recent years. This is because due to the devaluation of the ruble has been a significant rise in all groups of goods upon purchase in national currency. Therefore, every person tries to save on everything on what only it is possible. In particular, this includes the cost of delivery of the goods from the seller to the buyer.

administration detained in paragraphcustoms clearance how longAs for the cost of services of the company "CPCR-Express", then at least they cannot call it the cheapest, nevertheless they are one of the most attractive on the market. Today, for example, very many people bought smartphones in the foreign stores. When ordering through the logistics company, they will cost much cheaper, including delivery, compared to conventional postal service. If the shipment is detained in customs clearance point, and LeEco-smartphones, for example, or products of that manufacturer are not tested, the logistics company will immediately notify the recipient.

Thus, given the relatively low prices, quality service, fast delivery and convenient system for order status, it makes sense to buy goods in foreign online stores and deliver them to Russia through the company "CPCR". In this case, consumers receive a full guarantee of preservation of the parcel in transit and minimize the associated hassle associated with delivery and customs inspection.


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Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."

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