What products are non-refundable and based on what?

Perhaps there is no person, which would not arise had problems related to the acquisition of goods. The law protects and defines the rights of consumers, constantly usovershenstvuetsya. Because of this, we not only can replace a defective or unusable goods, but also to get back the money if the thing we for some reason did not come. However, there must be a thorough knowledge of which goods are non-refundable, not to be in an awkward position.

In theory, we may, within fourteen days from the date of purchase, replace the item or return it if it does not come to us in color, size, style, quality of the fabric. Usually, we are talking about clothes and shoes. However, in each trading company (including Internet stores), you can find a list indicating which items cannot be returned and for what reasons. So, you cannot return underwear, personal hygiene products, medicines and items intended for treatment at home – for example, rubber products. We will not be able to return and other items that come into contact with an intimate body part or the oral cavity. For example, the list of which items are non-refundable, was also mouthpieces for musical instruments, the violin podboranky, inflatable toys. And this is understandable: it is meant that a quality product will again be available. But who would like to use the one that touched the lips of another person?

That is, the law is aimed at protecting our interests and preventing the spread of diseases. It is necessary to consider that the foregoing relates only to the quality of things. Exchange of goods of inadequate quality (if, for example, we find a defect or a manufacturing defect) is allowed always. Moreover, the requirement to return the goods in undamaged packaging, which was received by the sellers when you show us what items are non-refundable, in most cases illegally. After all, we can't determine the quality of things, if not unpack it. Also we don't have to bring a check, if you can provide other proof of purchase. Rather, according to the law, when returning goods receipt we have to present, but its absence does not deprive us of the right to a refund. This paradoxical formulation gives rise to misunderstandings, so in difficult cases is better to contact the Committee for the protection of consumer rights.

We will Not be able to return and metrazhnoj products (lace, cables, lace, fabric), furniture and household appliances. Repeat that we are talking about quality goods. With technology is clear: if there is a warranty period, the manufacturer is obliged to carry out the examination and under warranty to rectify the defects or replace the item. With metrazhnoj products also seems to be clear: to sell then cut that just didn't fit, it will be much more difficult and is associated with the protection seller. But lawmakers added to the list of furniture, books, discs, printed non-periodical publication. Here there are questions and difficulties. On the one hand, these measures aimed at protecting trade. All stores are now required to specify the terms of return of the goods that must be followed. For example, in the book in a prominent place you can read the announcement that you are asked to make thoughtful purchases, because you can return the book if it is not marriage, then we can't. 

The Shop is not a library to fail to read the product and return it (the same goes for music). But on the other hand, what caused the ban on return and exchange of furniture – difficult to understand. It may well be that we have not considered all the details and tables and cabinets just didn't fit well. It will be impossible to replace and the plants and animals. Also, we will not be able to bring jewelry with precious or semi-precious stones. By the way, most of the provisions of the act are reasonable and are intended to protect us from fraud, and to ensure personal hygiene and sanitation.