Certification of the quality management system: the basis and purpose

In the field of industrial production and business there are several international organizations that regulate the standards. The most significant structure that describes the operational and management business processes is an ISO (ISO). International standards set out in several series. The most popular and extensive publishing of a set of rules formulated by the ISO 9000 TC 176 (the technical Committee of ISO). Among the documents deserves special attention to certification of the quality management system ISO 9001 (national ISO 9001).

The enterprise or organization of the certificate, confirming the compliance of business processes with applicable regulations, ISO 9001, – the recognition of the professionalism of management and high level of technical equipment, compliance to safety and environmental protection. Obtaining the certificate of international standard, the company opens the way to new markets, gives a competitive advantage.

ISO 9001 certified

Certification of quality management system (QMS) defines the common rules and norms with respect to quality management activities of the company. The fundamental principle recognizes the customer focus. The objective of the QMS is not in the control of a separate process or procedure. It is to minimize managerial and production errors. In the development of the ISO system, it was assumed the formation of an approach to standardization, which was finally formulated by the experts of the technical Committee in 2008. Next came development, supplemented by defined rules that were displayed in ISO 9001 (version 2011 and 2015). The new document greatly improves the basic characteristics of the enterprise – results.

The Order of certification of the quality management system involves the voluntary consent of the management for implementing ISO 9001 standards. However, in some industrial groups (engineering, metallurgy, medical and food industry) a number of requirements on the relevant fields are mandatory. In Russia the system of standardization ISO 9001 has a national status. This ensures the success of its practical application for the past twenty years.

What advantages do ISO 9001 for the company?

Certification of quality management system ISO 9001 (ISO 9001) gives an advantage in the market. It is formed by:

• Effective, meet customer request.
• Optimal flow time and production resources.
• Efficiency in decision-making and eliminating errors.
• Increasing the degree of employee engagement in the work process through the effective motivation system.
• Optimization and improvement of production technology.
• The possibility of obtaining credits on favorable terms.
• Growth of loyalty to the enterprise, regulatory bodies, investors and consumers.
• Ensure the best quality of products and services.

The Result of the implementation of the QMS and further adherence to the requirements of the standard is to increase consumer audience, access to new markets, expansion of production possibilities, positive results of pre-qualification from the largest companies (both in the market of Russia and abroad), participation in government tenders.

Certification requirements

In the case of adoption, the company's management decision to start the certification procedure, first of all, selects the appropriate authority. According to the approved rules, organization, planning participation in public procurement should only be monitored exclusively by the national evaluator. In turn, all national authorities, which performs certification of quality management system, are registered in the Federal Agency Patrim.

To verify the accreditation of companies issuing national certificates ISO 9001 (ISO 9001), check the following points:

1. The Presence of the certificate on the accreditation provided by the Rosstandart (Patrim). Must be provided to document approved sample and form.
2. The Form stamped and signed by an authorized officer.
3. The certificate validity period is specified rights to an assessment of conformity and issuance ofdocument.

If the certificate authority's certification has ended, the documents issued to them are void.

National certification of the quality management system: procedure

The Method of conducting inspections for compliance with national standard ISO 9001 (the international ISO 9001) consists of the following steps:

• A Preliminary audit.
• The Analysis of company documentation for compliance with the requirements of the QMS.
• Control of productivity and efficiency, implemented in the company regulations within the framework of the QMS.

In the case of a positive assessment of the auditors is the issue of the certificate on conformity to standard ISO 9001 (ISO 9001). But that's not all.

All of the evaluation work conducted by the certification body of quality management systems by internal auditors. The team is invited by the head of the body, which proves their competence and accreditation is valid for EA codes (industrial classification codes in Russia).

Advanced auditing

A Preliminary audit is the preparation of the evaluation documents of the company and implemented regulations. The controller analyzes the extent of implementation of the requirements of the standard. Based on the results, it adopts the decision on expediency of the further analysis stages. Preliminary inspection is to analyze documents of the company for the implemented quality standards. The so-called auditor meets with the manufacturing instructions, routings etc. the Preliminary audit is to identify weaknesses in the regulatory documents (in accordance with the QMS), as well as problems in the practical implementation of the requirements of the quality management system.

The results of the preliminary assessment are sent to the head of the applicant company. Fixation in a report on preliminary audit is performed only with the consent of the customer. Thereafter, the certification of the quality management system ISO 9001. A preliminary audit is conducted in order to help company management to assess their own readiness for testing. The nature of the audit is agreed, the party initiating the audit.

The Analysis of company documentation for compliance with QMS

The audit team checks the documents of the applicant company within the QMS, estimated location of the enterprise, checked the specific working conditions. Auditors conduct interviews with management to ensure understanding by the customer of the rules and regulations of ISO 9001. Specialists of the certification body collect information about production processes and disseminating the regulations of the QMS. The audit determines compliance of activities of the client company with the requirements of national legislation.

Analysis of the effectiveness and efficiency

The Plan to verify the effectiveness of the implemented QMS standards submitted for verification to the customer and approved by him. Auditors, in addition to the analysis of the performance of the enterprise according to ISO 9001, take account of any comments and complaints to the QMS. Objective to show in the course of the inspection, the practical application of all regulations, rules and regulations provided at the stage of documentary check. At the conclusion of the audit, the customer is notified of the results.

Certification

On the basis of officials of the certifying authority a positive decision is made by the issue of the document of the established sample. Certification of the quality management system of the organization confirms the compliance of the business processes of the customer enterprise, the requirements of the national standardization system ISO 9001 and international ISO 9001. Also, the customer reported the timing of Supervisory audits.