Responsibilities of the store Manager, job description, functions

The store Manager – office leadership, responsible. Regardless of the specialization store, be it cosmetics, household appliances or baby food, the organization of the process and, therefore, tasks that should be resolved by the Director, require leadership experience, organizational abilities and leadership qualities of the person occupying that position.

Why store Manager

In the retail trade often business owners or their relatives run the shop. When expanding the range, increasing sales, increasing the number of outlets, the owner can not cope with the workload.

The Owners of trading networks and shops – it is primarily the strategists who determine the prospects and develop the concept of development. But the practice of introducing the concept to life requires solving many smaller challenges that strategists do. And even the best concept can fail if its implementation would be left to the Amateurs.

In addition, involving a hired Director, the owner gets the time to not only create activities and strategies, but also control its development, which will prevent the dangerous business actions.

Approaches to the management of the store

The responsibilities of the store Manager can only login to the administrative functions, as is common in large retail chains. The Director oversees the sales order in the store, movement and storage of goods, complaints of customers, the staff. Subordinate to such Director are merchandisers that define the scope and undertaking procurement. But suppliers, price, range are managed by the Central office, which also deals with all aspects of shop work.

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The Director may be a Director who handles all areas of activity and development of the store, including financial planning. The maximum autonomy of the Director allows business owners to engage with global issues, without interfering with the current operation of the shop. As this Director allows you to communicate with suppliers and customers, a good understanding of the problems of both, the opinion and advice of the head may be considered by the owner in the development of existing and development of new directions.

Requirements for store Manager

Hired the store Manager should have higher technical education in the field of trade. Allowed economic or managerial education, but not necessarily the highest. Knowledge of Economics, management and labour organisation, foundations of psychology, ethics and aesthetics, marketing and advertising all help to perform the duties of the store Manager.

The Following requirements are applicable to experience. In the trading field the candidate for this position must have worked at least five years and have leadership experience, and discipline should be not less than twenty people.

However, employers in the summary store Manager often pay attention to the personal qualities of the applicant: organizational skills, energetic, result-oriented, creative mindset and high intelligence, believing that the rest can be taught. For employers important knowledge of the trade; the skills of persuasion, negotiation and meetings; selection, evaluation, motivation and stimulation of personnel; ability to resolve conflicts.

Responsibilities of the store Manager

The Job store Manager is to resolve administrative, economic and financial issues related to the activities of trading companies.

The Director shall organize the work of the shop, it aims to reduce costs and improve service quality.

The responsibilities of the store Manager include:

- ensuring reasonable prices of goods and execution of the sales plan;

- check the readiness of the shop to the job: product quality, laying it on the shelves, availability of price lists, sanitation, health trade and measuring equipment;

- verifying documentation for delivery of product and associated with the sale;

- monitoring inventory and turnover on all product categories;

- development and monitoring compliance with the mandatory list of products based on consumer research;

- the signing of contracts for the supply of goods and monitoring their performance, negotiating;

- organization and management of the inventory, identifying the causes of shortage;

- managing the team, quality assurance staff, skills and matching job positions;

- control of observance of norms and requirements of safety and labour protection.

How to search for a candidate for the position of store Manager

Job description of store Manager includes the General requirements, and interview for store Manager takes a particular employer with certain requirements. Typically, the interview questions:

- functional duties at the same workplace and the purpose of the work;

- organization of structural subordination andreporting: how did you interact with the supervisor, and as the applicant was led by their subordinates, their tasks;

- description of the most memorable situations manage subordinates, how it originated, what brought it did.

Trade Legislation – an important question for the head of the trading companies.

It is Important and knowledge of technology work shop: how to open and close, the principles of distribution, work with the regulatory authorities.

And the specificity of the store (description and characteristics of the presentation of the product range, price, category buyers) can be studied, already starting to work. Main – to understand the importance of each component.

A Choice of several candidates

Summary store Manager selected the interviews conducted, the owner of the store is to make a choice according to your priorities. The majority of network owners prefer to promote their own employees. This is a good motivation for development and desire to grow with the company. In addition, people who know the product and its features, the team in which they work, the principles of organization of the process, the requirements of the owners. And the workers themselves know everything, which is also important.

Its benefits can be in other cases. If you choose a Director with experience in other stores, the set of attitudes and principles work equally can make a fresh impetus to the activities in a new place or to be there totally unacceptable.

Former leaders in a different field valuable experience in the management, but it will take a lot of time to master the specifics of retail trade.

The Former store owner who had to close his business for some reason, maybe the same problems to bring to the new location.

Friends, relatives and close friends as the Director of the store is often a reliable rear, but lack of specificity can lead to serious problems.

Improving the skills of store Manager

Any new employee, and the Director in particular, must be taught. Any candidate, because the perfect not now exist, there are gaps in training. Private employee a lower-level need to teach the basics of management, and the Executive officer of other areas – the principles of retail trade.

Adaptation and training of new Directors is important not only for him personally but also for business in General. And even when the period of formation ends, to improve the skills of the store Manager will always have, because the market does not stand still. Change and new tools of sales promotion, pricing and assortment of products, competitors, legislation, management accounting, suppliers and interaction with them.

A Competent Director and a competent and reliable person, possessing the necessary tools, will manage the store in order to increase profit, and competitors always lagged behind.