"iPhone is disabled, connect to iTunes" - what to do?

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2018-03-21 12:47:15

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When you purchase most often we choose a reliable device, but in the process often encounter many errors. Some are caused by software failures and other incorrect use. Commonly the screen indicates: “iPhone is disabled, connect to iTunes" - when a number was incorrectly entered an access code, which removes the lock screen.

How to set password on iPhone

iphone disabled connect to itunesAlmost all mobile devices for security feature to protect personal information against misuse, including the gadgets on iOS. In the device settings, in order to have the ability to protect a tab “password Protected”. There you can specify any configuration, for example, to set the time interval after which the device locks. An interesting feature is the ability to self-destruct the device of all data if the password is entered incorrectly 10 times. However, it is not recommended to use this feature, the device takes the weight of the necessary information. This menu item is appeared on the iPhone 5, in iOS operating system to version 7.1, which appeared in March 2014.

What happens when the password is entered incorrectly. “iPhone is disabled, repeat in an hour”

iPhone asks to connect to itunesIn order to correctly identify the sequence of actions, it is necessary to look in practice, what happens if you enter the password incorrectly. The data below are for the iPhone 5 with IOS 7.1.

  • After 6 incorrect inputs, the device displays a message indicating that it is necessary to try enter in a minute.
  • After introductions 9 incorrect code, the device will be temporarily banned for 1 hour. The message will look like this: “iPhone is disabled, repeat in an hour”.

On Almost all devices set limit of attempts, it can be different. Depends on the number of attempts from the model and type of device. Once the limit is finally reached, you will see on the screen the following inscription: “iPhone is disabled, connect to iTunes". Many beginners worry that the efficiency of the device to restore it will be difficult or impossible.

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How to reset the counter password

iPad disabled connect to itunesIf you have not done a backup of the data, in order to save the information you need to find a password manually. To bypass the limit possible with the help of reset password attempts. Thus, the device writes: "Connect to iTunes" but a full format and reset to factory settings is impossible due to the fact that memory is stored a unique or important information. Most often users do not want to lose the data from the tablet on which it was reported: “IPad is disabled, connect to iTunes". In this case, you must connect the device to the desktop and to reset the counter input of the password.

How to install iTunes

iphone 5To download the software installer to work with the device through a personal computer, it is necessary to go to the official website of the manufacturer Apple. There you can download the latest version, which fixes all the bugs and added the new services. To install this program on Mac and Windows, and it is distributed absolutely for free. To begin downloading, click on “Download”. At the end, if you do not want the default to listen to music via iTunes, is necessary before completion of the installer to remove a marker with the appropriate item.

Problems syncing with iTunes

The Need to restore access to the device can occur at any time outside the house, away from the computer, which has already been carried out synchronization of the gadget. Roll back the counter input of the password, as mentioned above, occurs by means of iTunes. Commonly to this method appeal after you receive the message: “iPhone is disabled, connect to iTunes". If at the moment access to your PC is not possible, then you can try to connect to the other. When you connect to iTunes backup, which previously gadget has not been synchronized, you will see a notification with a request to allow access by computer to information stored in the memory device. Once you allow access, the program will try to synchronize, but its successful completion is necessary to respond to the smartphone or tablet. In the case where on the screen the message that iPhone is disabled, to make a response to it. So as in your case this is not possible, to quickly restore access to the device is possible only when the device is determined in the program or performing a full reset (in this case information is lost).

How to reset passwords if the device is detected

iphone disabled repeat throughTo begin with, as in the first described case, it is necessary to connect the device to your desktop PC and run the iTunes program. For connection, use the cable that comes in the kit. In some cases the inscription «iPhone is disabled, connect to iTunes"can disappear immediately after authorization in the program, other manipulations in this case do not hold. If this does not happen, it is necessary to continue the work. To interact with the program easier, you need to enable left sidebar. After a connection in this pane, you will see the phone image, as well as basic information about it. Right mouse click on the picture symbolizing the device, and from the shortcut menu choose “Sync”. About the beginning of the synchronization process, you will be notified the top panel, it displays the band and the message about starting the process. However, to wait until the end is not necessary, and the synchronization must cancel by pressing cross. Commonly after this procedure it is possible to start password guessing. You can do something similar with a tablet, if it appeared the message: “IPad is disabled, connect to iTunes".

How many times can I reset counter

writes connect to itunesCarry out the procedure any number of times. Users verified that the reset occurs while any interaction of the gadget with iTunes. After the number of attempts you can again connect your device to the computer and to reset the counter. The fact that “IPhone” asks to connect to iTunes, the manufacturer tells us the solution to the problem of a forgotten password. If you at least vaguely remember what the password was, or hope to remember, then this method will suit you. However, if the password is to remember a long time and failed, it is necessary to resort to a complete reset of the device. If you have backup the data, after a reset, you can restore the information.

Data Backup

Create a copy of the information from any gadget possible in two ways:

  • Using the application in the device to iCloud.
  • Using iTunes.

For the first method, you will need to register an account Apple ID, stored information is shown on “cloud” server. Sync the device to it is possible only with authorization in the application. To store a copy of the information in iTunes, you must sync the device to it. This procedure owners, the developers recommend to do periodically to the information in the computer was relevant. If iPhone is disabled and in need of recovery, no data will be permanently lost.

Put the device in DFU mode

Device Firmware Update Mode – the debug mode of the device, it is possible to restore the factory settings of the device. When this mode is possible to install an operating system from scratch. The instructions to restore the health of the device, if “IPhone” asks to connect to iTunes, frequently refers to this mode.

To access recovery mode you must do the following manipulation:

  • Connect your device to PC and launch iTunes.
  • Press the power button and hold it in this position for a few seconds.
  • Then while continuing to hold down the power button, press Home, and for some time keep them together.
  • After About 10 seconds release the power button but continue to hold Home for some time.

If all manipulations are done correctly, iTunes will display a message saying that it detected a device in DFU mode or restore.

How to regain access to the device using recovery

iPhone won't connect to itunesAfter you enter the gadget in DFU state in the first place will react in iTunes, and appears the message that the found device before use, you must restore. To start this process, click “OK”. One more time, you must confirm your decision and begin the process of recovery on the sidebar, which displays the model and technical data of device. After running, you must confirm acceptance of the terms of the license. The recovery procedure is not fast, while downloading recovery you may receive a message that “IPhone” does not connect to iTunes. Take no action until the end of the download update. Then again put your device into recovery mode and update the device firmware via iTunes. The result of this work you can again use your device. Initially it will be absolutely clear: disappear apps, photos, contacts and more. If you have backup of those data, just a few minutes and your phone will be almost the same as you were before you forgot the password. If you are going to protect with a password your personal information, you should choose a number that is difficult to forget, or write code in an ordinary notebook or a computer file. That's all we wanted to share in this material. We hope that presented information will be useful to readers and help to resolve difficulties.


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DE: https://tostpost.com/de/technologie/10153-iphone-deaktiviert-mit-itunes-verbinden---was-tun.html

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Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."

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