What does it mean Refurbished? Features and owner reviews

Buyers often get tips about buying refurbished products from Apple and other electronics brands. In this regard, they are interested in what it means refurbished iPhone, is it safe to buy, for example, repaired or just in opened box TV from another source? The desire to save money combined with the fear of becoming a victim of fraud.

I can understand that. In some people's minds, restored goods – faulty or defective products, they want to quickly sell another to the consumer. But in many cases, this electronics is very profitable acquisition – “almost new” computers, televisions, stereos, mobile devices, etc. are much cheaper and work no less than their new counterparts. The secret of buying rebuilt equipment, which in the future will not cause problems is to know the places where it should look for, and conducting preliminary consumer investigation. Let's see what refurbished means. Whether to buy products with that sticker, and if so, where?

What is refurbished?

Although the word refurbished, which in English means “restored” or “updated” might conjure up the buyer is not a very encouraging picture of retailers and manufacturers resurrecting defective products, the term covers a variety of goods. Sometimes the customer shall return the purchase to obtain the money without even opening the box or never using the purchase. Although equipment nothing bad happened, it cannot be sold as new and must be offered as refurbished, often at a great discount (15% or more).

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Other reasons why products get the refurbished tag, include:

• Damage during the shipping or external defects: minor scratches or dents upon delivery, will be forced to return the purchase to the manufacturer.
• Demo-samples. Demonstration products used at exhibitions, in retail stores or reviewers can be Packed as again restored.
• An Open box. The disclosed package can mean anything. From a technical point of view, this should not be a problem, and the product is no different from new, just box was opened.
• Manufacturing defects. If the defect was found, the manufacturer can replace defective parts and sell the device or send it to the retailers as refurbished.

What is refurbished on the product, in most cases, unknown. If the buyer just changed their mind and returned it, in fact it is new and will save the new owner a significant amount. But in the case of an open package employee returns could just stick a label on equipment that was returned for the reason that she was not working or had a big defect. And then the new buyer is out of luck.

So what to do to anyone who wants to save, but frightened refurbished products? It is best to buy from a reputable seller offering a generous guarantee.

Where to buy restored electronics?

In the opinion of buyers, such goods it is advisable to purchase directly from the manufacturer (manufacturer refurbished), thus insuring himself that he is carefully tested and set up the device, or from an authorized dealer that receives products directly from the factory, for example, Amazon or Newegg (seller refurbished, which means “restored by the seller”).

Politics Apple

What is refurbished iPhone? Feedback from customers, Apple has created a great system and policy of the sale of the returned goods, which consists in the fact that the restored device is supplied in a new case, with new battery and same one-year warranty, which sold new products. So a loss here can not be.

A savings when purchasing restored goods significant. Refurbished 13-inch Macbook Air, for example, costs $ 899, which is 300 less than new. Buyers of the updated 15-inch Macbook Pro saying it has saved 540 $. That means Apple refurbished.

However, the buyer has to sacrifice something. For reviews of owners of refurbished equipment from Apple, the only thing they had to sacrifice – packaging. Restored the device Packed in a nondescript cardboard box. Compared with other manufacturers, it's not much. For example, buying a restored personal computers generally shortens warranty to 90 days – this is not quite enough, not to miss hidden defects.

The Policy and the system of Apple means that those who do not want to miss the best deals iPhone, iPad and other devices, must deal with the manufacturer.

Politics of other manufacturers

Of Course, the buyer is not restricted by Apple. Dell Outlet, for example, also offers excellent options – can be a completely new device (cancelled orders), and a refurbished, but Dell confirmed that the product is as good as new, with scratches and dents which are cosmetic defects that do notaffect performance. Buyers acknowledge that the guarantee and support of the restored equipment is the same as if they bought a new product similar to Apple policy.

What is factory refurbished from other major manufacturers? According to customer reviews, they also offer great discounts on returned goods. The Hewlett-Packard company warranty and support for them is the same as for new equipment. Sony this time is limited to 90 days. Epson also offers discounts, but the goods are sold with no guarantees – to return it would be impossible, so before you buy something, you need to think twice. Before making a seemingly profitable acquisitions should visit the website of the manufacturer to confirm whether he has the Department on work with the returned goods.

Why should we care?

The Restored equipment to offer others, but in this case, you need to be very careful. Buyers share their sad personal experience purchasing refurbished gadgets. For example, the phone of “open box", bought in a discount appliance store, never could take a signal. Naive buyer was convinced by the seller that the device is only opened to look at and immediately returned. When you turn in the store, the phone worked, but after transportation ceased to function. That's what the refurbished phone is bought, with the proviso "as is”.

In another case, on the Internet at respectable seller purchased a refurbished laptop. A few months later the computer began to randomly disconnect throughout the day. It turned out that this is a hardware issue with the connectors. Unfortunately, by the time when the buyer realized what the problem is, the warranty period is over. What it is – worthless thing, a bad seller or chose the wrong model? Each of these reasons could lead to such an outcome. It's part of risk of buying refurbished things. It can be minimized by dealing with trusted seller – directly from the manufacturer or a reputable reseller, and following some guidelines.

What to look for when buying returned equipment?

Not all refurbished products are the same. There are appliances, restored by third parties, but it's worth a look for electronics repair which involved the manufacturer (manufacturer refurbished), which means extending the manufacturer's warranty. Equipment is carefully checked and is reproduced to original standards.

Warranty

Many retailers and manufacturers on the recovered products offer a 90-day warranty. As mentioned earlier, for peace of mind better to find the total (e.g., for a period of one year), of course, if such can be found. Unfortunately, the warranty extension for such goods is generally not covered, but to ask the seller whether it is possible to increase the lifetime, it is necessary – not to buy it, and for the reason that it is a sure sign of confidence of the seller as sold equipment.

Return Policy

According to customer reviews, that lucky is the seller of the liberal return policy, which means refurbished-equipment may be returned for early detection of hidden defects (you need to conduct stress testing of the device, if it is possible) or if the buyer is dissatisfied with her work or appearance. For example, Target provides the ability to return the equipment within 90 days, Amazon and Sony-for months, and Apple for everything it gives two weeks. Before buying, be sure to verify whether at least some of the ability to return the product.

Accessories and other components

Always be sure you have all chargers, cables, cords, manuals, software, drivers, and everything else that is included with the purchased device. You should also check the complete description and list of specifications of purchased equipment and to ensure that this is the kind of thing that expects the buyer – a simple substitution of the model number, for example, may mean that it a completely different product.

Products refurbished: is it worth buying them?

Although the purchase of restored electronics is fraught with many risks, according to happy owners, there's no reason to abandon it just because of the presence of stickers refurbished. The purchase of such technology opens up incredible opportunities. Just be limited to the options offered by manufacturers and reputable dealers in the presence of a long warranty, covering any malfunction, and finally to enjoy the saved money.