Quite often, many users of Android-devices in which the service Play Market or Google Play is “stitched” in the system, faced with a situation where the service itself begins to fail and displays a message containing the error code 924 at the “Play”. Why there is such a failure and how to fix it, try to understand. Nezapominam information will help to fix other bugs, especially that all methods are of the same type.
To begin, we note only that we need to clearly understand the nature of such failure. In General, it is believed that all the errors and four present categories are exclusively related to problems in the service. It is partially true. But in a global sense the problem may be much wider.
Among the main causes of the appearance of system messages that an error occurred 924 at the “Play”, call the following:
In this case we are not talking about viruses, which may also block access to the service, so these problems will not be considered. Will focus on how to fix the error 924 at the “Play” standard methods that do not require any special knowledge or third-party utilities. It is quite simple. With all this you can get rid of related failures of the categories mentioned above.
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Oddly enough, many owners of smartphones and tablets often do not pay attention to communication failure. But even a short break affects the process of downloading the app, update an existing program or the installation after downloading content in the form of temporary files.
If you receive the error 924 at the “Play” when downloading, you first need to make sure that the device is connected to the line or network with a good signal. This is the simplest that can be.
On the other hand, you should check the internal storage for the presence of free space, if the installation or download of the distributions is not possible on the SD card. It may well be that the service simply cannot load the files you need. In this case you need to clear space by deleting unnecessary files or applications. You can do this by logging in settings, where you select either the application section or another category like photos, videos, etc. As a rule, graphics and videos take up the most space.
While trying to access to the official service should be considered one more time. The settings must be enabled background data transfer and synchronization of your Google account. If these options are installed by default, for any reason changed, the system will issue a message stating that an error occurred 924 at the “Play”.
However, the problem may not be limited to action by the user. As it turns out, the service itself also has the ability to “fail”. This is due to the “bugs” in updates. On the one hand, they may simply be installed incorrectly, for example, when the interruption of the connection, on the other – themselves updates of the service are undeveloped.
How to fix the error 924 at the “Play” in this case? You just need to remove the updates of the service, previously in the settings go to applications selecting the category “All” double-swipe to the right, then find the specified service button is pressed, remove the last installed updates.
After such action the device should be rebooted. When the Internet access will immediately start installing the latest updates that are radically different from all previous ones because of the error they fixed.
If this fails, and the error 924 at the “Play” persists, you should pay attention to cache programs (and not only the service itself).
It can be cleaned in the same section of the application at the entrance to each program where there is a corresponding button.
Not to do such things manually, the easiest way is to use a utility like CCleaner, which empties automatically after the complete scanning the state of a mobile device.
Another problem of occurrence of such failure may be a situation where the service simply doesn't recognize the account, which is tied to the device. To remedy the situation, you have to enter the appropriate settings and delete the existing registration.
After that, you will need to enter orthe available data Gmail password, or newly created. However, this may not work.
Ideally, the easiest workaround is applied, if the device is enabled for automatic backups that can be stored as really friendly and “cloud”. With the full reset in software restored all the information that was stored before on the device, including contact lists, user installed apps, and even personal settings.
For such an operation need to go to main settings, select menu backup and restore where to use the string "total reset". When reloading the system will begin the recovery process. Account, password, and access options Internet connection will have to be re-entered manually. It is not excluded that this procedure will eliminate the problem.
Finally, some users recommend to use this method of reset with zeroing all data. However, in our case this seems too drastic a measure.
For example, for the same smartphone series, Sony Xperia is best to use the PC Companion utility that allows any device “feel” when you connect it to the computer via a USB port. Although the operation itself and takes a lot of time, the result will exceed all expectations. For any other devices exactly the same programs can be found on the official websites of manufacturers, so apply a hard reset is recommended only in cases where absolutely nothing helps. But, as practice shows, this is not required. In most cases, the problem of errors with "Play Store" eliminates the above methods quite elementary.
Not, of course, to eliminate problems and failures in the operating system or damage to the devices at the physical level. But in this situation you will have to use other methods, which in some cases can involve intervention in the design of the device. But if it was installed unofficial firmware on your own risk, because no one can guarantee the health of the device once it is installed. Here sometimes even the reset does not help. So a hundred times to think before to install, because it can lead to irreparable consequences.
Article in other languages:
AR: https://tostpost.com/ar/computers/1535-924.html
BE: https://tostpost.com/be/kamputary/2636-pamylka-924-pley-markece-yak-vyprav-c.html
DE: https://tostpost.com/de/computer/2634-fehler-924-in-st-ckemarkt-wie-zu-beheben.html
ES: https://tostpost.com/es/los-ordenadores/2639-error-924-en-el-play-store-c-mo-arreglar.html
HI: https://tostpost.com/hi/computers/1535-924.html
JA: https://tostpost.com/ja/computers/1534-924.html
KK: https://tostpost.com/kk/komp-yuterler/2637-ate-924-pley-markete-alay-t-zetuge-bolady.html
PL: https://tostpost.com/pl/komputery/2640-b-d-924-w-play-market-jak-to-naprawi.html
PT: https://tostpost.com/pt/computadores/2637-erro-924-em-play-store-como-corrigir.html
TR: https://tostpost.com/tr/bilgisayarlar/2642-hata-924-play-store-d-zeltmek-i-in-nas-l.html
UK: https://tostpost.com/uk/komp-yuteri/2639-pomilka-924-u-pley-market-yak-vipraviti.html
Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."
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