"VIM airlines" (LLC "Airline "VIM-Avia""): rating, reviews

“Vim airlines” – whose company? This is a Russian carrier. It provides regional and international flights as well as Charter flights. Has a subsidiary company “Bashkortostan”.

History

The Airline “Vim airlines” was established in October 2002, the Base is located in the capital of the Russian airport «Domodedovo». A year after inception, the company has become a professional airline passengers and cargo. Since 2004, reached a new level, increasing the number of ships and having mastered new routes. As a result, for a short time the company became a leader in Charter air transportation and has entered the holding «Russian sky”.

Activities

In 2006, “Vim Avia” greatly expanded scope of activities. The company began to execute the orders of the UN. Due to its strategic activities through the year, the carrier began to lead in the number of passengers. Currently the intensity of flights is increasing, largely thanks to competent management and excellent staff.

Over the past year significantly increased the number of passengers. This figure already exceeds 2 million people. To further this growth the company plans to introduce new trends and to equip the entire fleet with the newest aircraft. For clients the system of discounts, incentives and various promotions.

Fleet

The company “Vim airlines” a great fleet of modern ships. They are equipped with video and sound equipment, as well as the latest developments in the field of air safety. Increasing the sphere of influence of the carrier on the territory of Russia. At the same time and the increase in the number of flights. For 2014 the fleet had 12 ships: eight «Boeing», and four «Airbus». And ordered an additional five aircraft.

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The Main objective of the company – the safety of the passengers and their comfort on Board the aircraft. This fleet is constantly updated with new modern aircraft to replace the old. Strictly followed the international standards and norms manual for the aircraft.

Classes

The company “Vim airlines’ passengers can choose the level of service of the two options:

1. Economy class. In these salons less space than in the business category. The distance between the passenger seat – 79 see During the flight, serving hot and cold snacks, tea, coffee and juices (if the flight duration is more than two hours – that free). For a fee you can order drinks, cakes or pastries.
2. Business class. The salons are much larger than in the economy category. The distance between the passenger seat – 84 see During flights offers hot and cold meals, tea, coffee, soft drinks and alcohol.

Service

For maximum convenience of passengers the company provided “the Choice of place”. It is valid till the time of departure, during the period from 2 days to 12 hours. The ships have standard and Deluxe seats in the 1st and 2nd saloons. The cost of the chair depends on the comfort option – from 200-1500 rubles. For change of a place more comfortable, you need to pay 700 rubles.

Special conditions of registration and purchase of tickets

Tickets for the flights of the company “Vim airlines” can be purchased at airport ticket desks. But you can buy via Internet. Calculation-cash and non-cash payment. To register there is also the possibility of online ordering. This gives a number of advantages:

• Self-selection in the cabin free space;
• In the absence of Luggage do not need to stand for hours at the reception.

For passengers without Luggage there are separate kiosks for self-registration. The procedure is simple and saves time. To some international destinations, you can book seats in advance using the mobile device.

Children

When transporting children, there are certain rules that are installed in the company “Vim Avia”. Flights can be regional or international. The carrier has the right to verify the age of the child on those documents. Children under two years of age may only fly accompanied by an adult. From 2 to 16 years of age – and without an adult, but under the supervision of the carrier if this has been agreed beforehand and notarized the necessary documents. Children 12 years of age are allowed to fly unaccompanied.

One child under 5 years travel free of charge. International freight – discount 90 percent of the full cost of the ticket. A separate place is not available. If the child is flying on a separate place, then the discount is equal to 50 percent. The second and subsequent juveniles are transported with the same amount of incentives. With the provision of places.

Children up to 2 years old can travel for free without a separate seat. The cost of the ticket of the passenger is added 10 percent. Moreover, the client flies for half the full ticket price. The same benefit value is retained if he takes the child from 2 to 12 years. In the plane they are provided with a separate place.

The ticket indicates the date of birth of the child. The hands should be confirmative documents. If you change the route the ticket is reissued at a discount on the child. Even if the age has changed.

Pregnant women

The company “Vim Avia” transportation of pregnant women is performed only on the period up to 30 weeks. And if there is no possibility of a preterm birth. Information about the pregnant passenger is coordinated with health facilities. Before purchasing the ticket, the woman must present a medical certificate on the health status and end of pregnancy.

The File is executed no earlier than a week before the date of departure. A doctor's note shall contain his authorization for the flight. Pregnant women may be carried, provided that the carrier is not liable to the passenger responsibility. To do this, before the flight is issued a guarantee commitment. It is filled at the front Desk during check-in.

Transport animals and baggage

Transportation of animals is discussed in advance with the airline. Transportation of animals of large size occurs in the cargo compartment. During the flight animals and birds are in one cage, dimensions and weight of which are included in the baggage allowance. In the cabin can be guide dogs (as the accompanying blind) and some types of small Pets. The baggage allowance: for economy class-20 kg for business category – up to 30 kg.

Refunds

Return tickets are available at the point of purchase, regardless of the form of payment. It is necessary to have a passport. When returning an electronic ticket issued on the online portal of the company “Vim airlines”, sent a request to El. mail. The application shall indicate:

• Full name;
• number and date of flight;
• Number of ticket booking.
• Phone.

When you pay the ticket through the terminal specifies the number of the purse where the money will be returned. After receiving the application, the operator of the airline makes the return and sends a confirmation email. mail. For payment through «Euronetwork», the passenger should contact there received help. And he can immediately obtain the cash. If the payment was via credit card, funds will be returned to her.

At the time the ticket company takes a service fee, respectively, of the tariff rules. With the passenger meets initially with the purchase. Surrendered tickets can not be restored.

Charity “Vim airlines”

Reviews of the company show that it is involved in charity work in different directions and is very sensitive and cares for its customers. Helps veterans, children-orphans and students. Contributes significant amounts to the financing of sport and culture of the Russian Federation. Provides support to people stranded due to an emergency in a quandary.