Consider the main types of conflicts, which differ in content, number of participants, duration.
Currently, many managers try to suppress the contradictions that appear between the employees, or they try not to interfere. Both options are incorrect because they affect the performance of the organization.
The First types of behavior in conflict leading to an obstacle formation be useful to the company relationship. The disengagement of the head from the problem situation facilitates the development of those differences that can cause serious harm to the company and its employees.
Different types of behavior in the conflict associated with the distinctive characteristics of the people: character, temperament, life experience. They react differently to the events that happen with them. But even the conflict-free people can't avoid disagreements with other people, therefore are forced to look for behaviors in similar situations.
Some types of social conflicts first, gradually Mature, develop in a narrow range. People Express their complaints and grievances, trying to resolve the issue peacefully. If their attempts are ignored or they receive a waiver, in this case, the conflict moves into the open.
The Contradiction sometimes appearing spontaneously, but mostly it is observed in case of serious breaking the habitual way of life, sharp handling. Let us consider the types of social conflicts and their main characteristics.
There are many definitions which stress the presence of contradictions, if disagreements arise between people.
For Example, a conflict is defined as a violation of the agreement between the parties, manifested in the attempt to resolve the dispute, accompanied by acute emotional experiences.
Each party shall endeavour to make note of was adopted her point of view on existing problem.
A Grateful soil for the emergence of various conflicts is the low level of culture of communication: a collision of different characters, the incompatibility of habits, tastes, values, opinions.
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The Main types of conflicts appear due to the imperfection of man, and in the presence of various anomalies in public life. Socio-economic, moral, political problems – a breeding ground for the emergence of a variety of disputes.
All types and forms of conflicts are associated with the biological and physical characteristics of people. A controversial situation associated with threats, aggression, war, enmity. It formed the view that conflict is undesirable, you need to avoid it, try to take actions that contribute to its prevention.
In many situations, the types of conflicts have a destructive power. Thus, the confrontation of a group of people one person leads to “breaking” of the person or the dismissal of promising and talented employees.
There are different types of conflict in organizations:
According to the classification proposed by L. Kozera allot of subject (realistic) and abstract (unrealistic) contradictions.
Realistic contradictions associated with dissatisfaction with the specific requirements of the parties, inequitable distribution of benefits, aimed at achieving the desired result.
Unrealistic conflicts involve open expression of negative emotions, hostility, resentment. Conflict behavior in such situations an end in itself, not a means of achieving their objectives.
Starting as a realistic conflict, the dispute turns into a pointless option. For example, if the subject of disagreement is a significant for participants in the event they are not able to find a satisfactory solution, to resolve the disputed issue. This leads to increased emotional tension, so you need to release of negative emotions that have accumulated from both sides of the dispute.
It is Difficult to say what type of conflict is more powerful all depends on the specific characteristics of participants and the duration.
Psychologists say that all disputes are unrealistic are dysfunctional, when they resolve serious problems occur.
These types of conflicts are almost impossible to send in a constructive direction. As a reliable method of prevention of such disputes we can consider the creation of a positive psychological atmosphere, the growth of a culture of communication, mastering the skills of self-regulation of emotion within interpersonal communication.
Considering the different types and causes of conflict, we note that there are disputed situations, regardless of the will of their members. The cause of their symptoms will become conflictogenes. Thosewords, actions that lead to disputes.
The greatest danger arises from a complete disregard for significant patterns – the escalation of conflicts. In response to certain phrases, there is a negative reaction of a person.
There is a certain formula, which can be called “the equation of the conflict”. It looks like this:
Conflict = situation + incident.
The Conflict situation involves the accumulation of certain contradictions.
The Incident can be described as a coincidence which will be an occasion for the emergence of contradictions.
Formula indicates that between the situation and the incident there is a direct correlation. To cope with the conflict means to eliminate the cause of the problem, to exhaust the incident.
Practice shows that the types of conflict resolution are still not fully understood, often dealing with controversial issues stops at the stage of exhaustion of the incident.
Identify different types of conflict according to certain criteria:
For Example, depending on the amount of controversial situations will be allocated:
The Essence of it is in doubt of a particular person, his dissatisfaction with his life, activities, social circle. There is such a conflict in situations when a person is forced by “play” multiple roles incompatible with each other.
Participants in this situation are not people, but certain mental factors of the internal state of the individual, which are often incompatible:
For Example, the Director of the school made it a condition that the mathematics teacher has provided parents with information about their academic activities. And after a while showed dissatisfaction at the fact that the teacher is distracted by conversations with their parents, pays the minimum time students. At the teacher such contradictions caused frustration to the minimum degree of satisfaction of the good quality of work they performed.
This conflict is a role-playing, as one person present conflicting demands, with the result that it needs to be a performer, “trying” in several roles.
These include different types of ethnic conflicts. Such contradictions are the most common forms of conflicts that occur between different people. The cause – aversion to an individual because of divergent views on standards of conduct, spiritual and material values. Basically, interpersonal conflict based on the subjective point of view, not confirmed by reality.
Such conflicts are context-specific, they are unique, are associated with the psychological characteristics of each of the parties to the dispute.
Their cause is the man himself, forms his behavior. For example, serious contradictions can push the following factors:
Among the main areas in which people are faced with interpersonal problems, highlight home and work. Work and family conflicts are the most common objects of study.
Justickis V., and E. G. Eidemiller mark the failure of the idea of a family in which there are no contradictions. Conflicts between spouses help to develop relationships, resolve emerging disputes.
The Man in the family systematically faces a choice – to adapt to the other members, their interests, needs or to step back, to look for a new relationship.
Sushkova E. O. and V. P. Levkovich subdivide the family's level of conflict into three groups:
A Special type of interaction is the relationship between children and parents. The child gradually grows up, acquires a certain autonomy, which leads to serious contradictions. This is especially important in adolescence.
The Second sphere of interpersonal relations, which is impossible without serious contradictions, is to work. In the European literature such conflicts are referred to as "industrial conflict". Means a wide range of phenomena, which include the contradictions between different social categories of staff because of the opposite of their interests, and misunderstandings between subordinates and supervisor.
When studying the conflicts that arise in the workforce, it was found that among their main reasons in the lead:
Motivational conflicts – conflicts of interest that affect the plans, goals, motives, aspirations of participants, conflicting.
A cognitive conflict include the value of contradictions-a situation in which problems between participants associated with different views about the system of values. For example, if we are talking about employment, the core value is that human work is a sense of being, a way of self-realization. If there are problems, the person ceases normal to perceive the reality he has depression.
Consider the types of political conflicts that may lead to irreparable consequences.
For Example, the rivalry, the animosity that exists between separate groups is a prerequisite for war. At the decision of conflict situations with weapons harm civilians. It is therefore important to find points of contact between peoples, countries, in order to avoid bloodshed.
The Relationship between social groups are the subject of study of various scientific disciplines: psychology, political science, sociology, philosophy.
Intergroup conflict can be considered from three points of view:
They differ in the understanding of the nature and origins of conflict. For example, from the perspective of the motivational approach, the behavior between the groups can be seen as a reflection of the internal problems. The hostility is a result of internal problems and tensions, its own conflicts and contradictions. To solve these problems, the group enters into external conflict.
The Decisive factors that define the competitive nature of intergroup interaction, there are factors that contact between groups.
Political conflicts are social conflicts. As example we can cite the situation in Yugoslavia. The ethnic conflict arose because of the situation in the country of Kosovo Albanians. After the intervention in the current situation of the United States, ethnic conflict has become even more expressive and bright.
Prolonged conflict between individuals, social groups are especially dangerous because they lead to deep and lasting tensions, which negatively affects all members.
The Organizer thinks the conflict, but not in all cases, it becomes its active participant. There are various scenarios of development of a conflict situation. Contradictions can persist for a long time period because of the unwillingness of the parties to make mutual concessions.
Modern psychologists with a special interest in the analysis of the interpersonal conflicts arising between individuals, since they often lead to the most serious emotional problems that contribute to depression. A misunderstanding between the head of the company and its employees based on personal animosity, led to the dismissal of qualified workers that will negatively affect the prestige of the company, its material welfare. As you can see, this does not solve the problem, but only exacerbates it.
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Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."
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