All products have a certain guarantee from two weeks to 36 months, depending on the service policy of the manufacturer. The warranty confirms the warranty card and the payment document in the form of a check or invoice that the original is available to customers with the purchased item.
To Return or exchange bought products can be according to certain rules:
• the product was not used;
• its trade dress;
• packaging is not damaged, and products are fully staffed;
• the buyer makes the payment document certifying the fact of sale and warranty given by the seller.
I Must say that the warranty service is performed by service centres authorized by the manufacturers. To obtain this service for free, the buyer must submit the warranty card. It should include the following:
• model;
• date of purchase of the product;
• its serial number;
• warranty.
It Should be noted that to obtain warranty service in full, the buyer should keep the warranty card for the entire period of operation.
The Service center diagnoses the goods and issue relevant conclusion. There may be three options:
• warranty card is useless in cases, when the product receives mechanical damage due to improper use;
• it is valid in cases where mechanical damage is absent and purchased products can be repaired;
• in cases where damage of a mechanical nature do not exist, but the product can not be repaired by the manufacturer, its obligation to exchange or return the money.
You need to provide:
• the product is complete;
• warranty card;
• documents confirming the fact of payment;
• service center, which shall include significant defects in the goods.
From the above statements it becomes clear that the warranty card is an important document that should be stored and presented for replacement or refund of products purchased, the quality of which for certain reasons does not satisfy the customer.
Recommended
Calculation and payment of sick leave
Sick Pay provided by the legislation of the Russian Federation, in particular TC and FZ No. 255. In addition, some rules are governed by the provisions of the civil code. Any employee upon the occurrence of a certain disease should contact a health f...
Employee certification for compliance with the post: purpose, procedure, result
Employers perceive the order of certification of employees as a formality. Regulations intended for commercial organizations, were not issued. Certification is required only for employees of the organizations designated in the laws of the spheres, le...
Registration of vehicle: procedure, sample application, certificate
Every person who buys a car needs to do its registration in the traffic police. It is necessary when purchasing new or used cars, as well as no matter whether the seller of natural persons or legal entities. Check the vehicle is in the traffic police...
I Must say that there are times when you have the receipts and warranty card missing. The buyers interested, is it possible to do a free repair or replace the product.
If the person has lost the warranty card, the lawyers suggest to show the technical passport or other documents which it is replaced. In his absence, the matter may be decided in court.
The Seller also need to provide a receipt for the goods. If the document was lost, the buyers are protected by the law, which allows confirming the fact of purchase of the goods by the testimony of witnesses. In the case of absence of technical passport and the warranty card, the sellers have the right to refuse return of any merchandise from certain disadvantages. In this case, you can go to court, because there is a chance that resolved the issue in favor of the buyer.
It is Worth noting that the warranty card on shoes and appliances is characterized by a different duration and the conditions under which the goods can be returned or exchanged, therefore, you should carefully read all terms before making any claims to the seller.
Article in other languages:
AR: https://tostpost.com/ar/the-law/8934-warranty-significance-for-buyers.html
BE: https://tostpost.com/be/zakon/16017-garantyyny-talon-znachenne-dlya-pakupn-ko.html
DE: https://tostpost.com/de/das-gesetz/16022-garantiekarte-der-wert-f-r-den-k-ufer.html
ES: https://tostpost.com/es/la-ley/16032-tarjeta-de-garant-a-el-valor-para-los-compradores.html
HI: https://tostpost.com/hi/the-law/8940-warranty-significance-for-buyers.html
JA: https://tostpost.com/ja/the-law/8939-warranty-significance-for-buyers.html
KK: https://tostpost.com/kk/za/16015-kep-ld-k-talony-m-n-satyp-alushylar-sh-n.html
PL: https://tostpost.com/pl/prawo/15987-karta-gwarancyjna-warto-dla-klient-w.html
PT: https://tostpost.com/pt/a-lei/15990-certificado-de-garantia-o-valor-para-compradores.html
TR: https://tostpost.com/tr/hukuk/16021-garanti-belgesi-de-er-al-c-lar-i-in.html
UK: https://tostpost.com/uk/zakon/16004-garant-yniy-talon-znachennya-dlya-pokupc-v.html
ZH: https://tostpost.com/zh/the-law/9727-warranty-significance-for-buyers.html
Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."
Related News
Describe the types of circumstances. Mitigating and aggravating circumstances
Those who are studying in the Universities in the direction of training “jurisprudence”, definitely got the job: “describe the types of circumstances”. In this work, we will consider their classification, w...
REM Vyakhirev: biography, activities, family
In August 1934 in the village of Great Chernigovka Kuibyshev region had a Manager and statesman, the future "gas king" REM Vyahirev. The eldest child in the family of teachers from an early age was distinguished not only by a desi...
In the criminal world there is a famous person. They are considered authorities. Prisoners are proud of such people and take them as an example. Vasily Babushkin is a criminal authority, which is often remembered after his death. ...
The colors of the Russian flag - a different version
each state has symbols. The Russian Federation has state symbols approved by the Federal constitutional laws, are the coat of arms, anthem and flag of Russia. What do the colors of the Russian flag?the colors of the flag of the co...
What it means to live by the rules? Thieves ideas. Prison slang
Prison slang over the last few years firmly in the everyday speech of many people. It happened partly because of the popularization of this category of people as “punks”, partly because of the harsh light of reality, w...
An interest-free loan from the founder: types of contracts, features
Under current law, a loan agreement can be concluded without interest. Then the borrower will pay the lender interest. However, having decided on this step, you should consider many aspects. The article will consider how an intere...
Comments (0)
This article has no comment, be the first!