Reviews about the "Fit Service" employees in different cities

Brand "Fit Service" reviews in Russia have already written about half a million customers. In this article, they will also be given attention, but the main goal - the lighting of opinions of the employees of the firm, where repair and service of cars of any model year and brands. As the reviews say, "Fit Service" can help in the replacement of brake pads or oil, as well as to repair transmission or the engine. Promise to perform it professionally, since all service stations are only specialists who have received additional training in the FIT LAB. It is the company-owned training center. In the reviews about "Fit Service" writing that the firm is attracted to learning not only their coaches, but also experts of the companies-manufacturers of maintenance equipment and spare parts. Unique in Russia the center has neither the technical equipment nor for training.

About company

Reviews of the "Fit Service" is mentioned as almost the country's only service, and has an extensive Federal network of stations for maintenance and repair of vehicles. It also conducts its own quality control, which checks the performance of work with the regulations of the manufacturers. If the client is still dissatisfied with the service, the service quality control is always included in the problem and will check. Throughout the Federal network has the opportunity to repair and maintain any car and also to purchase the necessary spare parts.

Due to its popularity, has collected numerous testimonials of "Fit Service" in Novosibirsk. Write about good mechanics, which in all cases try to find what you need, since the firm has partnered with major suppliers, and almost all have a directly on the plants. But it is noted that the competence of the mechanics is not at a satisfactory level.

The Service, as write reviews about "Fit Service" Novosibirsk, guaranteed, that is, for all services and all spare parts are supplied in service, are given a warranty of one year. If the car is still at dealer guarantee, the situation is even better. The staff "Fit Service" note that the guaranteed obligations automaker always saved. However, from many cities does absolutely other plan information, mainly related to the benefits for the client in the use of stations of this company. For example, former employees of "Fit Service" Krasnodar reviews wrote not too enthusiastic.

What is "Fit Service"?

This is deductible from the company ROSSKO. And ROSSKO - a leading distributor of automotive spare parts in our country, and coverage in the regions he's just huge. The network since 1997, starting with the markets of Siberia, the Far East and the Urals. In this area is the leader, the units of which are located in fifty cities of the Russian Federation.

Recommended

Staff evaluation: system and methods

Personnel Assessment allows you to identify how competent the employees involved in the enterprise, and it is the performance of their work – the most significant factor affecting the efficiency of the company. To clarify the impact of performa...

How to start your own business: important aspects.

Many people, tired of working for someone else, are increasingly thinking about how to start your own business. Someone wants to open a salon, someone store, and someone enough and vegetable stalls. Before you throw in the pool with his head, it is i...

Business activities. its essence and basic functions

The Entrepreneurial activity of the citizen – is undertaken at your own risk and independent activity, which aims to systematically profit through the sale of works, goods, services, use of the property. The citizen engaged in such activities, ...

This company belongs to the national Association, which brought together the major Russian suppliers of spare parts for trucks and cars. ROSSKO offers its customers products purchased from world-renowned manufacturers of automobile spare parts and automobile: engine parts, suspension, steering, clutch, brake system, transmission, and oil system, filter, fluids and more.

Fee for brand

Employees of "Fit Service" the feedback from Tomsk, Krasnodar, Nizhny Novgorod and other cities and that's about it. If ROSSKO item will cost, for example, 100, then, in a firm operating as a franchise, the same amount that the item cost can not. At least 200-250 rubles. And ROSSKO, the company is very profitable, as to develop trade helps the franchise. "Fit Service", the reviews testify to this, very effective sells automotive spare parts.

The Fee for the name (brand name) is also supplied regularly (this is deductible). So, any private garage may conclude a special contract to train their employees, sales of spare parts in our own training centre. For a fee of 100 000 rubles per month, she earns the right to wear the proud name of "Fit Service".

Reviews from Vladivostok

Annually the company conducts a reconciliation about all stations, franchised, and then summed up. Those units whose sales are doing poorly, just lose the title "Fit Service". Or staff is re-trained. In fact, as write reviews about "Fit Service" the Izhevsk and Krasnoyarsk, Podol'sk and Ufa, the company is only a mediator between ROSSKO and the client. Of course, that spare parts sold by the firm working on the franchise will be more expensive at times. Quality of repair also write almost every city the reviews: "Fit Service" of Krasnoyarsk and Tomsk, Krasnodar and Novosibirsk held on for masters-fitters on the acceptance of sales managers who know nothing about automotive products.

The Salary they have is pretty good, especially for the province. Sales Manager-examiner is easy to join salary thirty or forty thousand forty-fifty for the expense of margins on products. Mechanic there receives an average of about four hundred rubles per hour. That is why a light bulb in the car to the customer willto change at least one hour in order to earn the master. Other works are much longer.

This reviews about "Fit Service" Ufa (from Vladivostok also write about it), you can learn some useful tips. Every driver trusts his darling only trusted professionals with whom for a long time dealing with. And suddenly, for example, checked the garage became the "Fit Service".

What to do?

First, we must listen to what the masters say-acceptors nor about the cost of the work, nor the time that will be spent on work. Just need to go to the master mechanic or repairman, which is usually served by the car. Let him tell the master-designated recipient, how long it will take and what you need from replacement parts for repair. Spare parts can be bought in any other place, it will cost twice or three times as cheaper oil also can be refilled for next to nothing in any garage workshop. This applies to any repair: stands everywhere the same, the controller also operates the same way, the master will have to turn the nut, carefully watching the monitor.

What is the contingent uses the services of "Fit Service" in Vladivostok? Reviews gave their assessment to the clientele of his own company. People go there, which is very very far from the knowledge and understanding of automotive engineering. Such people can tell you anything. They are even the most fabulous information will be taken seriously.

The prices in the "MPF Service" everything will be overpriced, and customers and will not suspect any deception. The part that is worth five hundred rubles here in the shop there will sell for two hundred and the damage will be repaired much faster. But we have quite a lot of young people who are poorly versed in the nuances of technical work. They constitute the bulk of the clientele "Fit Service". In Nizhny Novgorod the reviews attest to that.

The time

In 2017, the Federal network "Fit Service" only opened once in twelve Russian cities of the new station car maintenance. Network from this point covers the forty-one area, and the number of operating stations has reached ninety-nine. Now motorists Chelyabinsk, Novokuznetsk, Makhachkala, Barnaul will be able to use the services new workshops under the sign of this brand. This is not the first station in these cities. In addition, we added divisions in Novosibirsk and Krasnoyarsk. First got their stations "Fit Service" Belgorod, Birobidzhan, Salsk, Rostov-on-don, Oktyabrsky in Bashkortostan and Volsk in the Saratov region.

In the opening of each station invested ten and a half million rubles. At the start of the twelve stations was allocated a total of more than fifty three million rubles, and about eleven million it invested the franchisor. In the part of stations equipped with more than six avtobotov, in others less. Two service are open to existing partners of the firm, the other newcomers to the franchise. In Belgorod, for example, a franchisee-novice opened at the same time five points. By 2020, the brand "Fit Service" intends to become the owner of five service stations in Russia. Business processes are honed, stations are being equipped with increasingly modern. "Daughter" of the largest distributor of auto parts ROSSKO since 2008, never fails to please "parent". In franchising, she has almost no equal in 2017 "Fit Service" received two awards at the Golden Brand.

User Feedback

Basically, the dialogue with masters "Fit Service" does not bring people satisfaction. There are positive reviews, but they are few, and most often it is repair a car they do not touch. For example, praise children's corner in the lobby waiting for customers. But in relation to direct work with car claims just no numbers. Some of the reviews and did directly accuse the workers of "Fit Service" of sabotage. For example, a client coming to replace summer rubber on winter, ask him if he wants to correct the collapse of the convergence. Client this procedure was done just a week ago in another place, because refusing. After replacing the tires, already leaving the territory of the "Fit Service", sees that the rudder is offset ten degrees and it pulls to the right. That is, the wheel alignment was shot down on purpose, while I changed the tires to the customer still came here and paid.

There are many cases described in the reviews when employees "Fit Service" was not able to diagnose the basic problem. And that this service station has to pay more, says literally every review. Several times the charge that when filling the oil can pour through the level, although, judging by the sign, this is the clock provided by the service. Virtually all work carried out by point one HUNDRED of this Federal network for servicing cars in a particular city are subject to harsh criticism. Even wash the cars of poor quality, customers complain that they can not then the car door open because frost picked up the excess moisture left by the washers.

Questions and answers

When the claims of the customers leave in a special section on the company website, comments often not only ignored, but deleted. Onsome of them answered, but always asked to provide supporting information. Positive reviews that appear not so often, do not touch at all. The criticism is that even the registration for the service can last for hours. For very poorly done work have to pay big money, just write about it from all the cities to open new and operate old service station of the cars "Fit Service".

Motorists claim that in the segment of auto repair business is much more reliable (though not as convenient due to distance) use the SRT, which spetsializiruyutsya it is on a specific brand or repair of certain units or nodes. Of course, from the saturation of such services, our market is still far, so the drivers are in many cases forced to use the service in a "Fit" Service. And reviews even say that not every STO this company has a full set of keys for operation, and station if you need to exchange the necessary tools. It seems a fee for working with clients is taken high, why mechanics don't have a full Arsenal and to be fully armed with tools?

Lawsuit

In Novosibirsk, the case went to trial, because the work on the replacement of the clutch, which lasted more than a day, was paid more than twenty-two thousand rubles, and the problem was not only solved but exacerbated. The wizard was sure that it will disappear by itself, "work". However, to ride a motor vehicle in this state, was absolutely impossible, but because the client insisted on re-acceptance of his service station. Insisted because make the car actively did not want, because a visual inspection showed no abnormalities. But when the car was disassembled (but the client insisted on being present during this process), it was found that delivered this car the flywheel is already Packed track. What was installed on the car of unknown origin details, a clear answer employees was not given. But I tried to fix it.

After the car was assembled, it is generally on their own to leave "Fit the Services" could not. The fault was not only defeated, but it was added to the many others that eliminate the staff agreed only for an additional fee. In the end, the customer in tow took the car to another shop, where for seven thousand, not twenty-two it has eliminated all problems. It was also found that the mechanics of "Fit Service" when the Assembly broke technical regulations. The money for the "repair" customer refused to return, he filed a lawsuit and won it. In his comments, the victim of bad service person extremely does not recommend to use any, even the most simple services of the company.

Check before buying

About two out of ten reviews speak negatively about the service provided by "Fit Service" relating to checking the car before purchase. Data that gets future buyer, is fundamentally different from the present state of Affairs. Well, if the motorist himself well versed in the technical part, all the rest will have to buy a pig in a poke. Real Troubleshooting this firm does not give in. For example, they say that leaking oil seal. In fact it is a oil pressure switch problem.

Describes the case when understanding of automotive engineering client, it would seem, have been taught to distinguish one from the other repairmen in the "Fit" Service Podolsk. Reviews quite often contain such bitter humor. No, not taught! Along come people with the same problem, and got the same wrong answer. Another client was examined at the station "Fit Service" the car before buying, and didn't tell him what to buy its not worth it. On the contrary, said that everything is fine and necessary to take. It turned out that the car is severely broken. The money for survey paid is not small. This suggests that need in the training center much more time to devote to research cars and their problems, not sales of spare parts.