How to write to developers "Vkontakte" and to correctly apply

Social network called "Vkontakte" for a long time is popular. Constant updates, original design and many other factors made the social network one of the most popular products on the virtual market.

"Vkontakte": a bit about the nuances

What factors were the emergence of such hype? It's simple: the site design is beautiful and concise, a lot of gaming groups (for example, unlike Facebook), a convenient online/offline music player - it is because of such features of "Vkontakte" became very popular. Also this was convenient and cheap advertising, flash games and more.

Too often, However, with all the above features and capabilities arise all sorts of problems, or POPs up a question that can be answered only by the developer "VK", but rather support. She responds fairly quickly, but, unfortunately, not always accurately. In any case, the performance moderator can be assessed. After this, you can file a complaint to the moderator or to praise him/her for the good answer. How to write to developers "Vkontakte", we shall understand in this article.

Rapid responses

As a rule, meet the moderators quickly. If you write them in the working days, you can get a quality answer in a few hours. But sometimes it so happens that employees respond extremely long. During this time, the user is free to decide the question, and the moderator still no answer. This fact offends a lot of people, but keep in mind that every day our technical support millions of applications and all need to react and it takes time. Do not forget about this and often send repeated requests. Thus, it is possible to remain unanswered, because the applications are checked in order, so each new message alienates the user from rapid response and prevents the moderators.

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How to write to developers "Vkontakte" and why is it useful? The answer is simple: if any issues are unclear or controversial situations, you can contact technical support. Employees are required to help if errors occur in the work site, in case of blocking your account for no reason (must unlock the page), so all the issues on site are dealt with by this service.

Note that in the interface of the social network of "Vkontakte" button seeking help is quite small and well hidden, so sometimes beginning users it is difficult to find. And yet how to write to developers "Vkontakte"? In this we will look a little lower. Also consider how correctly to issue the application.

Instructions

So now let's come to how to write to developers "Vkontakte" step by step. In order to apply for and get a specific answer, you need to fill in all the required fields, following the instructions.

1. You Need to go to the site "Vkontakte", and then visit your account. Don't forget that you don't need to spam messages because it will not help to speed up the response.
2. Next, in the box called "Ask a question", enter the desired request. Moreover, it should be absent in the F. A. Q (frequently asked questions). After that you should select the function "Write to us".
3. By Selecting this option, you can contact the developers. Misleading to the user how much time it will take to process the request. On average, it takes about 18 hours, but this figure is constantly changing and not always for the better, so too a quick response should not count.

How to apply

How to contact the developers "Vkontakte", it is now clear, however, there are some features under which the moderators will respond much faster. Should be paid to these nuances particular attention. How to apply? After all the points of the user's time to fill the form directly. It is necessary to formulate the correct topic and describe your problem below user contacted need a specialist, that is the answer the one who understands this. It is therefore necessary to think how correctly to issue the application. You need to describe the problem as precise as possible, if there are difficulties with the login or mobile number, be sure to specify the phone that is tied to your account. Also do not forget that you can attach the screenshots, and this will speed up the solution.