Why doesn't "Viber" on computer or phone?

Date:

2018-03-17 19:10:34

Views:

326

Rating:

1Like 0Dislike

Share:

Viber – one of the most popular messengers in the world with an ever-growing user base. Now their number is approaching one million. The developers are constantly improving their services and fix bugs, but even in this popular app you cannot do without the unpleasant problems. Messenger has separate clients for mobile devices and desktop computers. Let's see why is not working “Get” on each of the platforms, and try to eliminate the error that occurred.

why can't I use viber

System requirements

First look at the official requirements submitted by developers for all devices. To work "Viber" on your mobile smartphone must meet the following conditions:

  • The Operating system “Android” version 4.0 or later;
  • Operating system iOS version 9 and later.

The Requirements for running messenger on the computer is limited by the need for Windows XP and newer. Supported 32 - and 64-bit versions. Hardware requirements are as follows:

  • 2-core processor;
  • 1 GB of RAM minimum;
  • Stable connection to the Internet;
  • Microphone and webcam for calls.

Failure to follow these requirements to the devices – this is the first reason why does not “Get”. Now sort out possible problems on each of the platforms. On smartphones and tablets solutions are almost identical.

why can't I use viber on iPhone

Why “Get” on the iPhone?

So you have installed messenger on your iPhone, but the program does not start, crashes or works incorrectly. The first thing you need to do – is to restart the device and try again. Next, be sure to check the Internet connection – without it the application cannot authenticate on the server, so you will be offline. It is impossible to send message and call – you only see old correspondence and materials.

Recommended

IPTV settings

IPTV settings "Rostelecom". IPTV channels

Analog TV is gradually disappearing into the background. His place faster pace is a free IPTV Rostelecom. And it's really convenient, because digital channels to look better because of better picture, sound. But first you need to clarify some points....

IMEI: how to change the phone yourself

IMEI: how to change the phone yourself

If you need to change the IMEI on your phone, this article will provide complete and correct information about what is IMEI code, what is it for, and how to change it.What is IMEI you May have already encountered this concept, then you know that the ...

Washing machine Bosch MAXX 4: operating instructions

Washing machine Bosch MAXX 4: operating instructions

All well-known manufacturer of Bosh, before you present to the world another new, not only conducts many tests, but uses all available methods to ensure maximum safety. To washing machine MAXX 4 pleased his master as long as possible, the set to her ...

You have installed the messenger a long time ago, he regularly started and suddenly stopped working. Why? Maybe you disabled automatic software update in the App store. You need to open the store and go to your account settings. You must install the automatic updates when you connect your device to Wi-Fi network. This will allow you to save mobile traffic and not waste it on downloading new versions of applications and games.

why viber is not working on computer

Installation

Another version – the reinstallation. To start, completely remove messenger from iPhone. For this you need to keep your finger on the icon for a few seconds, and then click on the x in the corner. Now go to the App store and enter the name of the messenger in the search box. Open the app page and press “Download”. Reinstallation might be required after you unsuccessfully installed the update. In such cases, to restore the “curve” version of messenger is impossible, so will only clean install Viber from scratch.

If you already have account on Viber, after installation, it is sufficient to log in using the account. To create a new account, enter the mobile number and wait for the confirmation code in SMS message. Enter it in the corresponding field in the Viber application.

Outdated device

Another reason-incompatibility. It will be an exact answer to the question about why is not working “Get” on the iPhone 4. The fact is that the mobile messenger app supports Apple devices including the iPhone 4s. Accordingly, for the normal iPhone of the fourth generation, the program will not run.

However, you have the option to install the messenger on such an old device. For this you need to jailbreak the smartphone and load the application installer manually through the computer. You can find a lot of instructions. Now you know why it is not working “Get” on the iPhone, and will be able to eliminate the causes of faults.

why viber has stopped working

Fault for “Android”

Now for the problems on smartphones with Android operating system. First, try to restart your device and launch the messenger again. It might be that your system failed and you must restart the processes.

If this option is not successful, check for updates. If you have not downloaded latest version of Viber application (this happens when a user disables auto-tracking for new versions of installed apps) then go to the Play Market. Navigate to “Update” and see if a new version for Viber. If they are, be sure to download and install. For convenience, we recommend to turn on automatic updates in the settings store Play Market.

If you encounter failures when you update the app, try the complete reinstall. To uninstall, hold your finger on the icon and then drag in the basket. Then again open the Play Market, enter a name for Viber in the search, go to messenger and click “Install”. Now you know why it is not working “Get” “Android”. It remains to understand the causes of the PC.

why can't I use viber on the iPhone 4

Not working Viber on PC

Tips for Troubleshooting problems with the application on the computer is the same as described above. Before uninstalling be sure to try to restart the PC to ensure the stability of the Internet connection. If the program starts but does not determine the microphone and the webcam, check the correct installation of the drivers.

Then try to install again. First, go to “control Panel” - “add / remove programs”, find Viber in the list, click right-click it and select “Delete”.

After the uninstallation open the official website, select your operating system and click “Download Viber”. After re-install re-login with your account and test the messenger. Now you know why it is not working “Get” on the computer.

why viber is not working on Android

Problem with the server

If you have used all the tips from the article, but Viber is still not working, the fault may lie in bad connection with the servers. The user can not affect the solution to this problem, so you just have to wait until the developers will carry out the technical work and will restore access. As practice shows, this rarely happens. However, about a similar situation need to know each user Viber or other similar services.

Support

You can treat your problem in the official support. Staff Viber will help you to restore the application on PC or smartphone. Usually the answer from technical support comes in the shortest possible time.

For treatment, you need to open the link you will find on the official website of the application, and fill out the feedback form. It includes personal and contact details, the subject of the appeal and the text with a detailed description of the problem. Also suggest to attach images, if you have Windows error etc. It will help support faster to understand the problem. Experts will explain to you why “Get” stopped working and how to fix it, in reverse letter, which was sent to your specified email address.

...

Article in other languages:

AR: https://tostpost.com/ar/technology/11042-why-doesn-t-viber-on-computer-or-phone.html

BE: https://tostpost.com/be/tehnalog/19768-chamu-ne-pracue-vayber-na-kamputary-abo-telefone.html

DE: https://tostpost.com/de/technologie/19777-warum-funktioniert-nicht-vayber-auf-ihrem-computer-oder-handy.html

ES: https://tostpost.com/es/la-tecnolog-a/19787-por-qu-no-funciona-vayber-en-el-ordenador-o-en-el-tel-fono.html

HI: https://tostpost.com/hi/technology/11054-viber.html

JA: https://tostpost.com/ja/technology/11054-why-doesn-t-viber-on-computer-or-phone.html

KK: https://tostpost.com/kk/tehnologiya/19766-nege-zh-mys-stemeyd-vayber-komp-yuterdeg-nemese-telefonda-y.html

PL: https://tostpost.com/pl/technologii/19739-dlaczego-nie-dzia-a-vayber-na-komputerze-lub-w-telefonie.html

PT: https://tostpost.com/pt/tecnologia/19740-por-que-n-o-funciona-vayber-no-telem-vel-ou-no-computador.html

TR: https://tostpost.com/tr/teknoloji/19773-neden-al-m-yor-vayber-bilgisayarda-veya-telefonda.html

UK: https://tostpost.com/uk/tehnolog/19756-chomu-ne-pracyu-vayber-na-komp-yuter-abo-telefon.html






Alin Trodden - author of the article, editor
"Hi, I'm Alin Trodden. I write texts, read books, and look for impressions. And I'm not bad at telling you about it. I am always happy to participate in interesting projects."

Comments (0)

This article has no comment, be the first!

Add comment

Related News

Hair dryer with ionisation to the health of your hair

Hair dryer with ionisation to the health of your hair

First, the attention is focused when looking at the fairer sex, – it is a healthy well-groomed hair, which always give a unique, individual charm of every woman. But in this respect, women's equal just yet. Gels, foams and a...

Smartphone Asus ZenFone 4 A400CG: owner reviews

Smartphone Asus ZenFone 4 A400CG: owner reviews

due to its ZenFone lineup Asus has managed to attract a large number of buyers. After all, before producing such high quality, functional and affordable models, Asus is positioned as a developer of laptops and tablet computers.How...

How to remove the protective glass of the iPhone: recommendations

How to remove the protective glass of the iPhone: recommendations

the Main function of the protective glass is considered to be saving your phone from impact, cracks, and scratches. This element takes the credit. Over time, it becomes useless because it loses attractive appearance. Because of th...

Major radio stations of Voronezh

Major radio stations of Voronezh

this material will be presented to the FM radio station of Voronezh. Except as described below, in this city, you can hear «Peace», «Europe Plus”, “Province" Energy, "7 on seven hills" ...

Navigator

Navigator "for Kids": a review of models (opinions)

Navigation of the Chinese company "Kids" today are quite in demand. Compared to models from other manufacturers they are cheap. The device parameters differ greatly, and that before purchasing it is important to consider. This is ...

Asus Zenfone Go ZB500KL: reviews and features

Asus Zenfone Go ZB500KL: reviews and features

Asus ZenFone Go ZB500KL user reviews called entry level smartphone with the ambition of the phone midrange. Available for around 190 $. It's a little more expensive than last year's ZenFone models Go, but instead the phone got bet...