Effective communication: principles, rules, skills, techniques. Conditions of effective communication

Modern man tends to be successful everywhere – at work and in personal life. Career, family, friends – all part of life, and effective communication allows you to establish and reach maximum agreement. Everyone should strive to improve their social skills. Even if you initially have difficulty with time this knowledge will bring well-deserved benefits – solid interpersonal connection.

Definition of communication

Different ways of transmitting information from one people to another is called communication. It includes all the different channels of transmission and of decoding signals and byway:

• Verbally;
• Neverbala;
• Pismennaya;
• Pictographically;
• Prostranstvenno-character, etc.

It is believed that communication is effective when the sender of information to communicate on the same wavelength with the recipient. However, even communication in a single sign system does not guarantee that the message will be correctly decoded.

Effective communication enables us to minimize the loss of meaning of the message. For successful business promotion, to maintain friendly relations, for vivid personal life of any person will be helpful to improve their communication skills.

Basics of effective communication

Communication as a trivial exchange of information is already present in the simplest animal. People in the process of evolution has brought the communication to perfection. Spoken and gestural speech developed and gradually expanded to the written, symbolic and figurative. However, this process has complicated the understanding and effective communication becomes a separate object of study.

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Communication process involves five elements:

1. Communicator-one who communicates.
2. The contents of the message.
3. Method of information transfer (as it is).
4. Audience, or recipient, – who is the message.
5. The Final stage of communication that enables us to understand whether the place of effective communication. It is possible only if the previous four are quite satisfactory.

Effective communication

Without positive communication is impossible to achieve understanding in any matter. To make sure that other people correctly perceive the information, it is necessary to observe a number of requirements.

First of all you need to pay attention to the principles of effective communication:

1. Communication should be bilateral. When all the participants are interested in the positive outcome of the conversation, and it is for them equivalent – occurs the desired effect.
2. The Recipient should make every effort to correct the perception of the message.
3. The Message must be clear, structured and concise.
4. The Recipient must trust the speaker to respect his opinion and not questioning his competence.
5. Effective communication is always emotional, to the extent that is acceptable in this situation.
6. Patience and condescension to others ' weaknesses. Accepting people for who they are, without trying anything to correct and fix.

Below we will discuss the basic conditions for effective communication.

How to get a positive effect from communicating?

In order For the communication was considered effective needs to comply with certain conditions:

1. It must conform to the original intent of the conversation, to be adequate. Not to say too much or to be addressed in the interview questions, not concerning of the topic. It improves effective communication skills.
2. The words Used should be logical and lexically accurate, it is very important to achieve the goal of communication. Is achieved by constant self-education, reading different literature and careful attention to the native language.
3. The story should be logical and literate. Clear structure of presentation creates favorable conditions for students and increases the chances of a positive outcome.

Techniques of effective communication

Every man lives in society and dependent on it. Even the most desperate homebody, maybe not directly, but enter into interpersonal communication. For work and home social relationships will be helpful for effective communication. Techniques and communication skills to develop and improve – it will make life a lot easier.

Want in the process of communicating to get a positive? You might want to learn some methods of improving the efficiency of communication.

1. Learn how to listen carefully to what they say. You should not just look at the interlocutor during a conversation, but slightly lean, nod, ask relevant probing questions. This technique enables to accurately understand the other's point of view.
2. Speak clearly, briefly and to the point. The clearer the idea, the more likely that it will understand and perceive correctly.
3. Include in your Arsenal not only verbal but also nonverbal communication. Adopt the same posture as the interlocutor, try to only use open gestures, don't touch face during the conversation.
4. Followemotional coloring of speech. It should be moderate, but enough to understand the source of your interest in the issue.
5. Master the techniques of oratory. The ability to control voice allows you to accelerate the development of effective communication. Clear articulation, proper tone and adjusted volume will make positive any message.
6. Master the technical means of communication. Any adult should be able to use telephone, Fax, Skype, email. Skill of written communication should be developed regularly.

This is just the basic techniques designed to facilitate and improve interpersonal communication.

Rules for effective communication

Every interpersonal communication must meet certain standards. Their violation leads to a lack of understanding among the interlocutors, conflict and even rupture of relations.

The Rules of effective communication

1. Speak the language of the interlocutor. This rule should be understood as the need to consider the level of education, social status, age and other parameters. To be heard and understood, it is necessary to formulate ideas, based on the features of the audience.
2. Prepare yourself to communicate. If the conversation is not spontaneous should know in advance with whom, and for what reason will meet. Take visual materials and technical means. Develop a plan of conversation.
3. Learn the techniques of active listening, it helps to position the source and better understand his point of view.
4. Speak clearly, as loudly and confidently, no stretch of the word, but not often.
5. When writing a letter, stick to the chosen style.
6. Before calling on the phone or Skype pre-plan conversations and questions that need to be discussed.

Tips for effective communication

To achieve mutual understanding in the communication process, it is necessary to create conditions and to consider possible ways of effective communication. All of them are six:

1. Strive to Express thoughts most convincing results. Always speak briefly and to the point, avoid unnecessary accumulations of words, omissions and possible ambiguities.
2. Use the terminology and professionalisms only when they are relevant.
3. Even in everyday communication should avoid jargon and slang expressions, particularly intergenerational communication.
4. Avoid excessive emotional stress, both positive and negative.
5. Try to contact personalized bar, by name, by scientific or military rank, or bringing together a group of interlocutors universally valid word.
6. Always follow the rules of courtesy and etiquette.

Non-Verbal signals to improve communication

The Interlocutors perceive each other not only by ear. Verbal impact can be enhanced or reduced by various non-verbal signals. Our body sends them in large quantities, and other people read and interpretiruya them on a subconscious level.

To improve communication skills, it is useful to master the techniques of positive non-verbal reinforcement:

1. Always Be clean and neat: even if the clothes didn't quite fit the dress code, the overall impression of the conversation will be positive.
2. Try to control facial expressions and emotions. Facial expression must be neutral-positive and to react to changes depending on the flow of the conversation.
3. Avoid touching your face during a communicative act – it's subconsciously perceived as an attempt to cover up his mouth accordingly, your statement is-false.
4. Learn how “mirror” the position of the interlocutor. It is important to do it gently without excessive zeal, not to look comical.
5. Avoid “closed” POS – the crossed arms and legs. This body position suggests unprepared for effective communication. While open hands and a friendly smile-able to win over any person.

Terms of effective communication with technical means

Technological progress has given us new tools to facilitate communication. It phones, faxes, Internet. The communication equipment must be built according to the same rules and principles as interpersonal. You must obey all the rules of etiquette, principles of business and personal conversation.