"Empire pizza": customer reviews. Reviews about the "Empire pizza" (Moscow)

Business on pizza and sushi today is very competitive in any city, not to mention Moscow. In this area, with very serious companies which are engaged in the manufacture and delivery of food for its customers. Despite this, in this business there are a few major services, which are popular among customers and, no matter what the crisis, successfully working in the market. It is including about company "Empire pizza".

Reviews of how high the level of service received by the customer working with the service, as well as General information about it will be presented in this article. In one of the sections we will also present you with the recommendations left by employees of the company, to understand how neat work inside the team.

General information

We Start of course, with the presentation of this structure and its description. So, the company works in the field of food delivery. Its main profile-is the pizza (as evidenced by company name "Empire pizza"). Reviews at this point, that the menu also offers other dishes, including rolls, sushi, and sets the wok (noodles and rice), etc. Everything that customers usually order their home as a tasty meal for the holidays, get-togethers with friends and other such occasions.

While the company has some its own characteristics, marketing pieces, through which she promoted on the market. In particular, this is a solid experience and a good reputation. In this industry, "Empire pizza" (reviews confirm this) is functional since 2002. Over the years the company has served thousands of customers, has managed to develop its own individual model of work and got qualified employees who have learned to work in coherent mode. All this, of course, makes it more competitive than other services.

Recommended

Why is crystallization of honey?

Sooner or later, natural honey of any kind begins to crystallize, the exception is in rare cases. Each variety this process occurs on its own. For example, the crystallization of honey from the dandelion forms a coarse, solid mass, rapeseed variety h...

Cock on a stick. The recipe of the most tasty treats

Rooster on a stick - a recipe from the Soviet Union. Remember making caramels on a stick at home? For this it was necessary to take not much crumpled lid from a sour cream jar or bottle with milk in a large spoon with a long handle over the gas stove...

Easy and delicious chicken pot pie and potatoes

To prepare cakes suitable for any dough - yeast, shortbread, puff pastry or fresh. The simplest recipe is probably sweet potato pie, which is perfect for lunch or for serving guests. It may be cooked quickly and simply. For the filling you can use no...

In addition, the emphasis here is on healthy products and quality. In the description on the official website of the company is that it does not apply to food additives that are harmful to our body; closely follows the requirements of the CPS and has all the certificates for the products from which the food is prepared.

Catalog

For the client to choose what to order from this service, on the website of the company presents a special directory. It lists all the dishes available for purchase. Just looking around the menu with categories, you can see sections such as “Pizza”, “Snacks”, “Salads”, “Soup”, “Desserts” and more. Each of the dishes available for order, equipped with colorful picture, in which you can understand how it will look your order and what to expect. In addition to photos, there is also a text description of the dishes, which lists its features and ingredients. As the show describes the service "Empire pizza" reviews, the information presented here, as a rule, corresponds to reality.

And, of course, a separate paragraph should mention the range. Here quite a large selection that can be ordered by the customer. The categories shown above have 10-20 names: thus, even the most spoiled client will find something interesting.

Special offers

Of Course, with the aim to increase the number of orders and attract more customers, the service is loyal to their loyal customers. So, if you believe the information on the official website, it regularly hosts special events, such as: “the Pizza of the day”, “birthday”, “Happy hour” and “3-I additive free”.

Already by names only you can guess what it is. In the first case, the service defines one kind of pizza that is offered at a lower price. Every day the name of the dish, defined as “the Pizza of the day”, changing, allowing customers to regularly purchase different types of dishes at a low price.

An action for the user's birthday is typical of institutions of this kind: it gives the opportunity to benefit from a 10% discount to order in the event you can show a passport and to prove that today – your holiday.

Describe service "Empire pizza" reviews noted that the program “Happy hour” is in order to encourage users to make orders in certain times of the day. In particular, the periods from 16 to 18 hours 1 to 5 hours, inclusive. At this time, the client may call a special password “Happiness” and get a pizza “Gift” for free together with the main order.

With respect to the shares «3rd additive free” we can say that this is a program under which the restaurant takes the value of each third (for invoice receipt) supplements from your order. Thus the client saves on the ingredients for its pizza and paying less when buying something in the network "Empire of pizza". Sushi (reviews confirm this), as a rule, in the action of the shipping service not covered, and reasons can be many. Perhaps the restaurant maintains stock orders only specialized dishes– pizza. On the other hand, maybe popular sushi and already ordered quite often.

Personal account

Here appreciate every customer. That is why service owners have launched a special service that allows you to monitor what orders does the client is and what taste it has. Focusing on the latter, the system prompts the customer to make the order in accordance with the fact that he likes more.

Here you can specify payment methods in order to further not fill in this information again, is also very convenient.

The Service works through a system of “personal accounts” in order to gather contact details of participants and be able to keep in touch with them, informing about discounts, special offers and promotions that are held by the service.

Delivery

In Addition to cooking delicious food, another important activity of the company is to deliver. After all, the client is not only important what he gets, but how soon it comes order. In this case we are talking about punctuality couriers, coordination of logistics and accuracy control personnel.

In this regard, the service works well: reviews have noted that the orders are delivered on time and no problems at all with it arises. And the fact that the client should not pay for his order arrived at destination, also plays a positive role.

From couriers – on the contrary, there are many shortcomings in the organization of service delivery. Almost every second working in the service of the "Empire pizza" courier reviews, which we analyzed, concluded that he was entrusted with too much responsibility for order picking, the correctness of the route and final delivery. If other companies are engaged specially trained people, this service is responsible for this courier. This is one of the main disadvantages relating to the company "Empire pizza". Feedback from employees-couriers, in addition, mention (in a negative way) a system of fines and tight controls.

On the other hand, there are a lot of positive recommendations about what the fines system allows you to work at a higher level, makes workers more collected, responsible for what they do. However, on the fact, as established in the "Empire of pizza", the staff will be given further in the text.

Payment

In addition to delivery, another important issue is the payment and settlement between the company and the customer. In this case we are talking about the "Empire pizza" (Moscow). Reviews show take all possible methods of payment which are the most popular in Russia. This electronic currency Webmoney and Yandex.Money, cash, and Bank cards Visa and MasterCard.

The Minimum limit on the order, which is established by the rules of the system is 500 RUB, this amount is the threshold, below which no orders can. Remember this when you want to order in the network "Empire pizza" rolls (the reviews indicate that they are slightly cheaper than in other places).

Customer Testimonials

What about the company write in their reviews customers, who have made this order? In order to find out, we visited several specialized resources reviews where people describe including the service.

It is worth to say that most of the characteristics are positive in nature. People leave 4-5 stars out of 5, appreciating the quality of this service. They like the way the course itself: how it looks, what flavor is and how delivered; and service of this company. And this applies to both Moscow branch office and the branch offices of the "Empire pizza" (Kolomna). Reviews have noted that many customers were pleasantly surprised when they ordered pizza at such a reasonable price. Many did not expect that this fiscal service is able to offer so delicious.

As for negative comments, these include, for example, stories about how the courier was late and the pizza was delivered only a few hours; and that the company is too aggressive in advertising their services. However, if your order is indeed in way too long, the service makes up for your waiting, providing some free pizza.

Generally speaking, the service works fairly smoothly, and many customers appreciate and respect.

Jobs

Now let's talk a little about how life for the officers: what they think about their work, how well it relates to the leadership and people in General is appreciated more: the client or employee.

For a start, here are a list of specialties that are relevant for this service. It is the operators of the call center, administrators (heads of orders), couriers and experts in cooking. Actually, all those people that provide such a service “And”.

To See the conditions of work, special requirements for each job, as well as the methods of payments you can on the company website in a special section, whichcalled: “Jobs”.

As shown by characterizing the service of the "Empire pizza" the staff, if you submit your candidacy for one of these vacancies, the answer will be provided quickly enough. There really are constantly searching for staff, so they may be interested in you.

Staff

However, what employees say about working conditions in the company? The first thing to say about the classical two types of all recommendations: positive and negative. Every company has “two camps” employees: the first say that they like to work in this service, they are completely satisfied with the opportunity to work more than the allotted schedule; I like to do everything faster and better in order to receive a tip; enjoy the opportunity to learn, gain experience and grow your career. On the other hand, there are those who, by contrast, argue that the conditions here are horrible. They don't like the way things are organized in the "Empire pizza" work. Reviews of people mention a system of fines, which only makes it impossible to earn a proper living; they remember bad bosses and generally difficult conditions, which have to be done every day. And anyway, they don't like everything in the company "Empire pizza".

Feedback about the employer such people, of course, is not to be taken seriously. There are always those who got a “place” and simply suffer from it, not wanting anything to change. Those who really like the work group to do more and faster, showing vitality, enthusiasm and desire to improve service, starting with yourself. It is on these rests the whole business, these employees can improve the level of service simple steps and banal demonstration of responsibility.

If you, for example, somnevaetes whether to come here to work, think seriously, are you ready for this. On the one hand, these jobs do give you the opportunity to earn more due to tips, and with additional orders. On the other, it's a big responsibility and the opportunity to get to penalties and other troubles. Moreover, it is misleading about company "Empire pizza" the staff-administrators and comments of ordinary couriers (i.e. regardless of the position).

Generally speaking, to fear that you will cheat with the salary, will be deprived of vacation or not give the possibility to work in normal atmosphere, not worth it. A company practicing such methods, would long ago have become the subject of discussions in society.

Insights

We read left about the service, "Empire pizza" reviews (the city of Moscow and Kolomna). Comparing them, we can confidently say that the big difference between attitude of customers to this service in two completely different parts of the country (as on territorial and cultural grounds) no. People call the company stable, as it operates in the market since 2002 and only picking up speed.

It is also described as one that provides a high level of service. Here we try to deliver your order as soon as possible, saving you time and, thus, keeping the dish warm. In addition, there care about your money: provide a variety of discounts, give the opportunity to the bonuses, use some daily promotions and so on.

In addition, all the feedback we have been able to find, I noted that the pizza here is cooked delicious. Even if your courier was late, he will bring you delicious meals that will do all your frustration (along with compensation). Therefore, only these criteria already provide an opportunity to positively describe this meal delivery service and to recommend it to their friends.

If you have the desire to try something delicious, but the strength to cook dinner will not order your pizza in a network the ‘Empire pizza” and check out the work of the company itself. We are absolutely sure that you will like made order and you will regularly use the services of the company in the future. Especially because there is such a low price!